Terms & Conditions

These terms and conditions apply to the use of this website at www.dropshipdeli.co.uk.co.uk (the “Website”). By accessing this website and/or placing an order, the Buyer (“the Customer”, “You”) agree to be bound by these terms and conditions.

dropshipdeli.co.uk website is operated  by The Gorgeous Food Company Ltd, Company No: 06606598, VAT No: 935115733, Registered Address: 17-18 Corinium Business Park, Speculation Road, Cinderford, Gloucestershire, GL14 2YD.

Any reference in these terms and conditions to "We", “Us”, “the Company”, “the Seller”) refers to The Gorgeous Food Company Ltd.

These Terms and Conditions apply in preference to and supersede any Terms and Conditions referred to, offered or relied on by the Buyer whether in negotiation or at any stage in the dealing between the parties with reference to the goods with which this contract is concerned. We are unable to accept conflicting Terms of Purchase, which are hereby excluded. All orders placed by the Buyer shall be deemed to be conclusive evidence of acceptance of these Terms and Conditions.

We may revise these terms and conditions at any time by updating the Website. You should check the Website from time to time to review the then current terms and conditions. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website. 


You will be required to register and for your registration to be verified and accepted before being able to access most areas of this Website. To register on this Website you must be over eighteen years of age.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. 

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions. 


All prices are shown in Pounds Sterling are are subject to change without notification. Every effort will be made to maintain prices but variations in costs and/or currency exchange rates may necessitate immediate price changes and all orders are placed on this basis.

Without prejudice to the generality of the foregoing, any change in the applicable rate of VAT or of any other Government tax or levy shall be be included in the total price upon checkout.


You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered. 

Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order. 

We may refuse to accept an order:

  1. Where goods are not available and/or out of stock
  2. Where we cannot obtain authorisation for your payment 
  3. If there has been a pricing or product description error 
  4. If you do not meet any eligibility criteria set out in our terms and conditions 
  5. If the order is to be delivered outside of the United Kingdom.  

Re-Sale of goods on 3rd Party Marketplaces

While we place no restriction on you selling any of the products available on this portal via your own store or website, some producers and suppliers do not allow the resale of their products on 3rd party marketplaces such as but not limited to Amazon, Ebay or Etsy. Please confirm with us as to which products may have restrictions before listing on any of the aforementioned marketplaces. We will endeavour to advise you as soon as we are made aware of any changes in restrictions on reselling any of the products listed on this portal.

Payment & Accounts

Initially orders are to be settled by credit/debit card payment during the checkout process. Once a trading relationship has been established, subsequent orders may be accepted on a credit account subject to relevant checks and trade references. All invoices must be paid within 30 days from date of issue. If payments are not received by the due date, we reserve the right to remove any credit facility and charge the Buyer interest at 8% above Bank of England base rate for every calendar month until all outstanding amounts are paid in full. For this calculation the calendar month which the account should have been paid is included. Any bank charges incurred, such as unpaid or returned cheques will be passed to the Buyer. We also reserve the right to refer the Buyer’s account to an external debt collection agency if invoices remain unpaid, in such cases any costs or charges incurred by so doing will be passed to the Buyer. In any case We reserve the right to suspend or terminate trading with the Buyer on these Terms and Conditions if it is in the Company’s opinion that there is a deterioration in the Buyer’s creditworthiness. We also reserve the right in our absolute discretion at any time to insist upon payment by means of cleared funds before providing goods, not withstanding any subsisting agreement to provide credit to the customer. The Seller is able to accept payment for goods by way of cheque, bank transfer, debit or credit card. 


We will dispatch the products ordered by you to the address which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received. 

Our delivery provider will make every effort to deliver goods within the timescales specified, we cannot guarantee delivery on a specific day or accept liability for deliveries made outside this timescale. 

If a parcel is delayed or lost, we will raise a claim with the specific delivery provider however we cannot accept liability for any out of pocket expenses or other costs incurred due to failed or delayed deliveries.

Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. 

The majority of our products are despatched by Royal Mail Tracked delivery service.

Order Cancellations 

If you wish to cancel an order you can notify us during office hours by email to hello@dropshipdeli.co.uk or by telephone 01452 223734 before goods have been dispatched.

Where goods have already been dispatched a refund is not possible. 

We reserve the right to cancel your order at any time and issue a full refund.

The provisions of this clause do not affect your statutory rights. 

Returns and exchange 

If a customer wishes to return an item, please contact our customer care team quoting the order number, name and address, details of the product and the reason for return, and whether a refund or a replacement is required. We will then advise on how to proceed with the return.

Wrong item received
If the item received is not what was originally ordered, please contact customer care quoting the order number,  name and address, details of the product and the reason for return. We will then advise on how to proceed with the return. 

Faulty item
If the item received is faulty, please contact our customer care team quoting the order number,  name and address, details of the product and the reason for return. We will then advise on how to proceed with the return. If the item is faulty, please return it to us within 30 days of receipt. Refunds cannot be given if the fault is as a result of misuse.

We are not able to accept returns of some items or in certain circumstances, please contact us for specific information regarding this.


Any description given or applied to the goods has been given by way of representation only and the use of such description shall not constitute a sale by description. For the avoidance of doubt the Buyer hereby affirms that no reliance was placed on any description when entering into the contract.


While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. 

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. 


We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. 

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977) (ii) fraud (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under applicable law. 

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. 

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details. 

Governing Law and Jurisdiction 

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts. 

We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom and Eire. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom and Eire, you do so at your own risk and you are responsible for compliance with local laws. 


You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions. 

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

Only the parties to these terms and conditions may seek to enforce them. Nothing in these terms and conditions is intended as granting any persons who are not parties to these terms any rights under the Contracts (Rights of Third Parties) Act 1999.